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FAQ

General

Who are the doctors on RxMens?

All our doctors are U.S. licensed physicians. Each undergoes an extensive background check and license verification process. Your physician’s resume, medical license, and credentials are available to review whenever you would like.

Is my information safe and private?

The RxMens platform complies with all relevant privacy laws and has implemented strict security policies to protect your information. Please see our Privacy Policy for more details.

Is RxMens a safe way to receive treatment?

Yes, telemedicine is safe and effective as long as you answer questions truthfully, accurately, and completely. Your physician depends on this accurate and current information to safely prescribe you medication. It is necessary to read the personalized treatment plan your physician created before taking any medication.

How quickly will a doctor to review my initial history?

A doctor will complete their initial review of your medical history within 24 hours. If you haven’t heard back in 24 hours, please contact support@rxmens.com

What do I do in case of an emergency?

In an emergency, please call 911 immediately.

Pricing and Services

How much does is cost for a doctor’s visit?

Your online doctor’s visit is free with your order.

Is RxMens covered by insurance?

RxMens services are not covered by insurance.

How do I cancel or pause orders?

If you are receiving a medication delivered on a monthly or quarterly plan, you can cancel and pause shipments through your patient portal anytime prior to 24 hours before your medication is shipped. You can also change to an On-Demand plan after receiving your first order if you prefer this.

Can I return my medication?

We cannot accept returns on medication so all sales are final. However, if you feel that there is an error with your medication, please contact us at support@rxmens.com

How much does my medication cost?

You can see the cost of all medications on our Pricing page.

Shipping

What while my delivery package look like?

Your medication will come in a plain brown box. The shipper will be listed as Mission Health.

Do I have to sign for delivery?

Delivery signatures are not required for your convenience.

When will I receive my order?

All orders are shipped 2 Day Air. Once your package is shipped, you’ll receive a shipping confirmation email with tracking information.

Hair Loss

What’s the Difference Between Propecia® and Rogaine®?

The active ingredients in both of these drugs — finasteride in Propecia and minoxidil in Rogaine — work in very different ways to combat hair loss. Finasteride is taken orally and works at the hormonal level while minoxidil is a topical medication applied directly to affected areas of the scalp.

Finasteride inhibits 5-alpha reductase, an enzyme that promotes the conversion of testosterone into a potent androgen known as dihydrotestosterone, or DHT. DHT targets the hair follicle, gradually shrinking it in a process that leads eventually to baldness. Studies have shown that men who take finasteride daily reduce scalp levels of the androgen by as much as 60 percent.

Most hair loss can be traced to the miniaturization of hair follicles, a process that can be staved off or even reversed hormonally by taking finasteride. Topical minoxidil works directly at the hair follicle level, slowing or reducing the miniaturization process and slightly enlarging the follicles themselves.

How Effective is finasteride?

AHLA cites evidence from clinical trials showing that 86% of the men taking the finasteride were able to stop the progression of hair loss. And 65% of participants in the clinical trials experienced a significant increase in hair growth, according to the association.

How effective is minoxidil?

There are also numerous studies showing that Minoxidil is effective at promoting hair growth. In a four-month study, 74% of men judged that minoxidil improved their hair density, with 93.8% of study participants judging minoxidil as very effective, effective or moderately effective at stimulating new hair growth.

Can minoxidil and finasteride be taken together?

Yes, studies show that minoxidil and finasteride are safe to take together. Many studies have been conducted using finasteride and minoxidil together to prevent hair loss while fueling new growth of healthy hair. Your physician will recommend a personalized plan for you to use one or both of these treatments.

How long does it take for hair loss treatment to work?

Finasteride and minoxidil typically take 3 to 4 months of daily use to start seeing visible changes. It can take up to a year to see the maximum results. Like all medications, finasteride and minoxidil will work differently for different people so it’s best to continue medication for one full year before deciding on whether the medication is doing all it can for you.

Sexual Health

Erectile Disfunction

What medications does RxMens prescribe for ED?

The American Urological Association recommends oral PDE-5 inhibitors as the first line of therapy for erectile dysfunction.

Our physicians prescribe the most common PDE-5 oral medications which are sildenafil (Viagra®) and tadalafil (Cialis®).

How effective are ED medications?

Viagra’s FDA approved prescribing information claims that 82% of patients reported an improvement in their erections. Cialis studies have shown to have similar results.

Everyone’s reaction to a medication is unique, but oral ED medication is generally considered extremely effective and studies show it works on the majority of men.

Premature Ejaculation

What medications does RxMens prescribe for PE?

RxMens provides the most effective PE treatments recommended by the American Urological Association. There are several treatment options that your doctor may recommend, depending on your unique health situation. These include benzocaine wipes and oral prescription medications: sertraline, sildenafil, and tadalafil.

How effective are PE medications?

Most men can be successfully treated for PE. There are multiple medications and treatment your physician may prescribe. There are also varied techniques that can be used alone or in unique combinations. While many men see immediate results, others will find they need to try a few different methods before finding the right solution.

Cold Sores

What medications does RxMens prescribe for cold sores?

Our physicians prescribe valacyclovir (Valtrex®) to treat cold sores (oral herpes). When used properly, this medication can stop an outbreak at the first sign that one is coming on or lessen its severity.

How effective are cold sore medications?

Cold sore (oral herpes) medication works extremely well. You’ll need to dedicate the time to learn about your condition so you’re able to identify your specific symptoms (prodrome) and use your medication to shorten or stop the outbreak from occurring.

Genital Herpes

What medications does RxMens prescribe for genital herpes?

Our physicians prescribe valacyclovir (Valtrex®) to treat genital herpes. When used properly, this medication can prevent and clear up outbreaks.

How effective are genital herpes medications?

Genital herpes medication works extremely well. You’ll need to dedicate the time to learn about your condition so you’re able to identify your specific symptoms (prodrome) and use your medication to shorten or stop the outbreak from occurring.